Privacy Policy

1. Definitions

Funnelist d.o.o, Miloša Obrenovića 29a, 26000 Pančevo (hereinafter referred to as: “Funnelist,” “we,” “us,” “our”) refers to the legal entity managing websites at the web address funnelist.rs.

Personal Data – refers to data related to natural persons who can be identified at some point.
User – refers to a visitor of our website.
Client – refers to a user of our services.
Usage Data – refers to data that the user, by explicit acceptance of terms, allows to be used for the purpose of improving user experience.
Cookies – refers to small sets of simple files stored in the user’s web browser while browsing a website.

2. About Us and Who Controls Information

This website is owned by Funnelist d.o.o, headquartered at Miloša Obrenovića 29a, Pančevo.
Funnelist is a registered company in Serbia with:

Registration number: 21897264
Tax ID: 113600677
Email: office@funnelist.rs

3. Relevant Legislation

This website is designed to comply with the following domestic and international legislation regarding data protection and user privacy:

The 2018 Personal Data Protection Act of the Republic of Serbia
The 1988 Data Protection Act (DPA) of the United Kingdom
The 1998 Australian Privacy Act (APA)
The 2016 General Data Protection Regulation (GDPR) of the European Parliament and Council

4. Who Collects and Processes Information

Under the GDPR, each website user has the option to enable or disable the collection of their personal data.
Funnelist collects and processes necessary data from individuals who have consented to its processing, with a clearly stated purpose and in a manner permitted by law.

5. We Collect Information in Several Ways

5.1. Contacting via Contact Form or Order Form

When you contact us via the contact form, order form, or email, personal data will only be collected with your consent, by marking acceptance of the privacy policy and cookie policy. Please carefully read our Privacy Policy and Cookie Policy pages.
These data will be stored and processed solely to respond to your inquiry or to establish contact with you and for related technical administration. This includes your name, email address, phone number, location, description of your needs, and any other information you provide.
Your data will be deleted upon request and will not be retained once no longer needed.
Upon request, you can receive a copy of your stored data in a portable electronic format.

5.2. Server Hosting Our Website

The server hosting our website is maintained by Hetzner and is located in Nuremberg, Germany.
This company and its data center/server have the following security measures:

Fire protection
Modern early warning system with direct connection to the local fire department
Special door-locking systems
24/7 service by qualified personnel
Access via electronic control terminals with a transponder key or access card
Modern camera surveillance system for 24/7 monitoring of access points, entrances, security door locks, and server rooms
DDoS protection
Certified according to DIN ISO/IEC 27001 (internationally recognized standard for information security)

When you visit our website, our web server records usage data, i.e., general information about your visit, for the purpose of visitor count but does not recognize or record any individual information about you. We cannot personally identify you unless you voluntarily provide personal data.
All traffic (file transmission) between this website and your browser is encrypted and delivered via HTTPS. HTTPS (HyperText Transfer Protocol Secure) combines HTTP with SSL/TLS, enabling encrypted communication and secure identification of the web server.

5.3. Cookies and Data Collection via Cookies

Whenever you use any website, mobile application, or other online services, certain information is created and recorded upon your approval. The same applies when visiting Funnelist’s website.
Some types of information we collect include:
Like most websites, this site uses Google Analytics (GA) to track user interactions. We use this data to determine the number of visits and users accessing our site, to better understand their needs, and to enhance the user experience.
For more information on these rules, visit our Cookie Policy page.

6. What We Know About You

We only collect information you consent to share.
For example, we do not know your email address unless you provide it via email or a form. We use this data only within our company and do not sell or distribute it to third parties.

If you provided your email address but no longer wish to receive any correspondence from us in the future, you can contact us at office@funnelist.rs to unsubscribe or request your data’s removal.

9. Unauthorized Access to Databases

If any breach or unlawful intrusion into our website database or the database of any third party processing data for us occurs, we will notify the relevant authorities within 72 hours of such a breach if it is confirmed that personal data stored in the database has been stolen.

10. Changes to the Privacy Policy

Funnelist may modify this privacy policy as needed. This privacy policy was last updated on February 24, 2025.
Funnelist reserves the right to amend this privacy policy as necessary to comply with changes in laws and regulations.
We will not explicitly notify our clients or website users of these changes. Instead, we recommend periodically reviewing this page for any policy changes.
If you believe that Funnelist is not adhering to this privacy policy, please contact us using the details on our Contact page.

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Pančevo

Miloša Obrenovića 29a, 26000 Pančevo, Serbia

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